Onramp Bitcoin

If you believe your account has been compromised or need your Onramp account frozen for any reason, contact us immediately.

Email: Send a message to <a href="mailto:support@onrampbitcoin.com" rel="nofollow noopener noreferrer" target="_blank">support@onrampbitcoin.com</a> with the subject line "Account Freeze Request."

Website chat: Use the chat icon on our website and type "freeze account" to trigger an immediate alert to our team.

- Email: Send a message to <a href="mailto:support@onrampbitcoin.com" rel="nofollow noopener noreferrer" target="_blank">support@onrampbitcoin.com</a> with the subject line "Account Freeze Request."
- Website chat: Use the chat icon on our website and type "freeze account" to trigger an immediate alert to our team.

Our team will be notified immediately and will respond as quickly as possible, including outside of normal business hours. Your bitcoin is safe and protected by Onramp’s multi-step withdrawal verification process.

What should I do if I need my account frozen immediately?

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What should I do if I need my account frozen immediately?

Request a freeze

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