After the Account Owner’s passing, beneficiaries need to complete three steps before any assets can be transferred.
Steps for beneficiaries
Notify Onramp: Contact Onramp within 90 days of the Account Owner’s passing at [email protected].
Provide required documentation: Submit a certified death certificate and any other documents requested by Onramp to confirm your identity and the Account Owner’s passing.
Complete Onramp onboarding: All beneficiaries must complete Onramp’s standard onboarding process (including identity verification) before any assets can be transferred.